In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and has become a key element of business strategy. Poor customer service affects your bottom line.
• It costs approximately 6 times more money to attract new customers than it does to retain an existing customer.
• Dissatisfied customers are likely to tell 5 to 7 times as many people about their experience as satisfied customers.
• For every customer who complains about a minor problem, fifty remain silent.
Can you afford not to use Mystery Shoppers, Inc.? The purpose of mystery shoppers is to help businesses increase sales by assisting in improving customer service awareness. Our services provide businesses with an unbiased opinion of how they are perceived by their customers. We search for, hire, train, and compensate the shoppers; prepare, mail out, and receive information; and tabulate and analyze the results.
Mystery Shoppers assists you in identifying what brings your customers back or what drives them away.
We get hired to go to other people companies and act like customers to know how the staffs and personnel there handle company services in relation to their customers. Once we have a contract to do you would be directed to the company or outlet and you would be given the funds you need to do the job (either purchase things or require services) after which you would write a comment on the staff's activities and give a detailed record of your experience. Examples of details you would forward to us are;
How long it took you to get services.
Smartness of the attendant.
Customer service professionalism.
Sometimes you might be required to upset the attendant to see how they react to clients when they get tensed (under pressure). "When performance is measured and reported, service improves. When performance is measured, reported and shared with employees, service accelerates. Company representatives play in driving purchase intent. Most companies employ our assistance when people give complaints about their services or when they feel there is a need for them to improve their customer service.
You will be asked to visit the Apple Store or Grocery Store in your locations to discreet investigate and evaluate the slowdown going on in the recent week by purchasing APPLE PRODUCT or a GROCERY PRODUCT such as the GIFT CARD and report to us. Each evaluation takes only about 30mins or 1hr of your day and is within 10 miles of your zip code. We will send you the funds you need to run the evaluation and your commission. Fund for the expenditure is in form of PAYCHECK (Please note that all applicants are required to have a VALID CELL PHONE NUMBER to receive a call or text message. You will receive instructions, the location and details of the task via email and Text messages ONLY should you be further interested?
How much you will make depend on how often you shop or evaluate but a typical assignment will pay anywhere $150 , but this assignment will pay $200.00 + $50 logistic
Evaluators are paid by CASH from PAYCHECK and the payment is per assignment they cover each day and which includes the fund for APPLE PRODUCT or the GROCERY PRODUCT procurement. After you receive THE PAYCHECK IN YOUR NAME and deduct your commission of $350.00, the fund from the paycheck shall be used for the purchase of the APPLE PRODUCT OR GROCERY PRODUCT that will be in question for evaluating from.